Hôtel de la Cité - Carcasssone

Place Auguste-Pierre Pont,Carcassonne 11000,France
Approved by our editor

Within the scenic French walled city of Carcassonne, Hôtel de la Cité offers luxury accommodations and the Michelin-starred La Barbacane Restauran

Hôtel de la Cité - Carcasssone

Dear Visitor

Welcome to our hotel page. On this site you can find all kinds of information about us. You can also read guest reviews and write your positive or negative feedback if you have stayed here. If you have any questions or reservation requests, you can contact us by filling out the information form. Happy Holidays...
4.3 · 3 reviews
Check-In
Check-Out
Guest
2 guest
Our facility is open every day of the year

Good to Know

Check-In Clock
14:00
Check-Out Clock
12:00
Distance to sea
0M
Distance to airport
0M
Distance to city center
0M

Units

1
4

1 Person Room

1 guests
Single Bed (0 m2)

2 Person Room

2 guests
Single Bed (0 m2)

3 Person Room

3 guests
Single Bed (0 m2)

4 Person Room

4 guests
Single Bed (0 m2)

Features

7/24 Reception
Air Condition
Airport Pick-Up
Baby Cot
Banquet Organization
Bar-Cafe
Barbecu
Bed & Breakfast
Business Center
Canoe
Car Rental
Coffee-Tea Pot
Dinner
Disabled Room
Dry Cleaning
Elevator
Extra Bed
Family Room
Fishing
Generator
Hammam
In the city center
Kids & Family Hotel
Massage
Meeting Room
Minibar
Mountain View
Near the River
Pet Friendly
Rent a Bike
Restaurant
Satellite TV
Sauna
Spa Center
Sport and Activity
Suit Room
Sunbathing Terrace
Television
Vision Disability Suitable
Walking Track
Water Sports
Wheelchair Friendly
Wine Shack
Wireless Internet

Guest Reviews

Ronald Beniers
Ronald Beniers
· Great
Superb service and beautiful interior. Swimming pool with view on the church wall or on a part of the ramparts. Nicely green and very well looked after. Not heated. Terrace lovely with a lot of seating choices in different settings. Top of the terrace offers a magnificent view over "modern" Carcassonne and the hills. Enjoying this view with a nice glass of good wine is a must! Parking is outside the walls and the free of charge shuttle service to the hotel works well. And thanks for all the good advice and info about the history of the ramparts Jerome, we much appreciated it.
Tom Boyce
Tom Boyce
· Good
OK the good: great quiet location in a UNESCO world heritage site where you can hide from the overcrowded tourist flow during the day.The city, as a museum, is amazing but don't go in the summer season as you simply can not walk through the village from 10-6 as it is so crowded. Hangout in the hotels spacious garden or by the quiet pool or, as we did on our terrace facing the fabled walls and watch sweating tourists make the wall circuit.The less than what was expected: Based on what is suppose to be a Michelin 1 star restaurant, we pre booked a special menu offered on the website but one that the restaurant staff was unaware of and very confused and it made us quite uncomfortable and apprehensive for our anniversary dinner. The food was good but certainly NOT up to the level of other Michelin star restaurants we have eaten at recently.We should have been mentally prepared for this. When we arrived we found the HOT bottle of cold Champagne, $20 Euro for $80, we had ordered when booking so that when we arrived in the heat of the afternoon and wanted to celebrate our Anniversary prior to a special dinner out on our private terrace. We had to order ice and a bucked through room service which arrived promptly but melted quickly and more ice needed to be ordered.Don't get us wrong the service was friendly, caring, and fairly efficient, although the room could have been vacuumed better, but it certainly lacked coordination and failed to anticipate the guests needs as a 5 star and very expensive hotel.In general both the kitchen and property seem to be living off of past laurels and the premier placement and architectural style in the Cite. Maybe it was due to summer vacation on management's part?
David Bowen
David Bowen
· Good
Surprised that we could not get a coffee mid morning until the barman arrived at midday - not 5 star service! Staff friendly and spotlessly clean.

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Hôtel de la Cité - Carcasssone

4.3 · Great · 3 reviews
Getting the best price